Service management for workshops and field teams

From the first service call to the final handover.

Keep jobs, customer records and technician schedules together. See who owns the next step, whether the work happens at the bench or on site.

Illustrative workspace
Today's service boardMonday · 9 November
SR-1042 · WorkshopEspresso machine inspection
In progress
SR-1041 · Field serviceHeat pump maintenance
Scheduled
SR-1040 · WorkshopLaptop battery replacement
Awaiting approval
SR-1039 · WorkshopWasher ready for pickup
Ready for handover
  1. Capture the request

    Record the customer, equipment and reported issue.

  2. Assign and inspect

    Give the technician the job, visit details and inspection checklist.

  3. Document the handover

    Save the work done and track the payment separately.

The tools behind each service job

Follow a repair from intake through inspection and handover, and keep the team up to date at every step.

Service management

Keep the complete service history in one place.

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Field service and scheduling

Plan visits and give each technician a clear list of jobs.

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Quotes and customer portal

Share the right service details and get a decision on a quote.

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Inventory and payment tracking

Track parts used and payments recorded against each job.

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Team, branches and reporting

Organize access and review the work across your branches.

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See how your first job would look

Open the account-free trial, load sample jobs or start with an empty workspace.

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